HVAC Reviews from Our Customers

Watch some of our customer testimonials as well so you can see it come straight from the source!

Best Residential HVAC Company in Jacksonville FL

Read all the reviews our customers gave us so you know the quality work that we do and why our expert technicians should be trusted to get the job done right!

Gene W. B.Gene W. B.
16:00 30 Dec 24
I recently had my service completed, and I am consistently pleased with the staff. They maintain a high level of professionalism, take their time to explain the work that was done, and never pressure you into purchasing anything. Punctual, knowledgeable, and always tidy. Today, Damon provided service, and I was thoroughly impressed. We decided to install two surge protectors, which is a more cost-effective option than relying on JEA. If you're looking for a reliable company, Ideal Conditions is the one to contact. Many thanks to Ideal for their exceptional service!
Frannie K.Frannie K.
18:00 27 Dec 24
Ideal Conditions has been servicing my unit for years. They are honest, trustworthy, kind, and prompt individuals. This visit I had tech, Chris Hand come out. He quickly diagnosed the problem, worked to get it repaired, triple checked his work, and ensured we were back up and running. He was professional and informative. He kept me updated throughout the entire repair. I highly recommended these guys for the great work they provide.
Carla MCarla M
23:34 09 Dec 24
Patrick (Truck #307) did a great job! Very friendly and addressed all my concerns.
Eric C.Eric C.
23:17 09 Dec 24
The guys just finished up. They were really respectful of our home/property. They were really knowledgeable in what they were doing. My wife and I will continue to use them if we have anymore issues with our A.C.unit.
Izzy R.Izzy R.
16:41 05 Dec 24
I appreciate the quality service from my most recent technician, Josh. Thank you for a job well done.
Mark W.Mark W.
13:42 25 Nov 24
Scheduled our semi-annual system inspection/cleaning. Caleb, who has beed here before was professional as always. The inspection/cleaning was thorough and timely. Idea Conditions was also the company that performed the install severl years ago. Highly recommended.Updated review on 25 Nov 2024. Again, our service tech (Patrick) was outstanding. He was very thorough in checking and cleaning the entire HVAC system. He explained everything he was doing and why. Could not recommend any company to do a better job than Ideal Conditions.Another update. On 4 Dec 2024, Josh did a follow-up on the bi-annual maintenance service. Josh was great as he explained everything he was there for and answered all my questions. Again, this is my go to AC company.
Logan B.Logan B.
17:47 15 Nov 24
UPDATE: Miro came out to the house today and did a full maintenance inspection and was outstanding! I had some issues with my AC and he was quick to diagnose the issue.I had an appointment today, and the technician Logan came to conduct the quarterly maintenance and he was great.I have been using Ideal Conditions now for about a year and every technician who has been sent to my house we been outstanding.
justin S.justin S.
18:14 13 Nov 24
Josh and Caleb came out to install a new damper and air purifier, excellent professionalism was displayed by these gentleman. I appreciate their dedication to the job and customer satisfaction.
Melissa R.Melissa R.
12:43 09 Nov 24
I’ve been an Ideal customer since 2010, and always have professional, knowledgeable, and timely service. The most recent tech, Josh, who serviced my HVAC system was thorough, professional, and kind. Highly recommend Ideal Conditions for your HVAC needs.
Deborah C.Deborah C.
19:15 08 Nov 24
Kevin did an outstanding job and very professional and knowledgeable explaining the issues problem and how to would be fixed. 11/6 had tech come for maintenance on ac and Miro was very efficient and helped us understand the situation. Was friendly and helped us work out payment plan thru the office.
Shannon S.Shannon S.
17:20 07 Nov 24
Our tech, Ronald Monroe, was great! He came out for a routine maintenance check, was on time, and really nice! I love how reliable ideal contortions had been over the years. They’re always understanding with payment schedules, my a/c I always running smooth, and the techs are always doing their best to keep us comfortable and within budget.
Karen R.Karen R.
17:23 06 Nov 24
Ideal is an awesome company and their maintenance technician Miro did our maintenance on our air conditioning unit. He was very pleasant and explained everything he did. He replaced a part today. Miro was very professional did an excellent job. Thank you Miro and Ideal for always taking excellent care of us.The Rivera FamilyToday 12/04/2024. Chris came to the house today in the frigid weather to see why our heat was not working. He checked everything and found the problem. He was very professional and explained everything to us. We really appreciate all he did for us today.The Rivera Family
Dawn J.Dawn J.
17:51 25 Oct 24
Excellent service from Sean Casey, he was upfront and honest with me, fixed my problem and told me I have years left on this unit. I would highly recommend Ideal Conditions! My AC stopped working, I had a well known company come out to fix it, only for it to have the same issue a month later. The company told me my unit wasn’t going to last much longer and I needed a new one, they gave me price quotes. I’m a single woman who doesn’t know much about AC’s and I feel they were taking advantage of my situation.
Yolonda M.Yolonda M.
19:06 04 Oct 24
Ronald Monroe came out recently and took great care of my system. I always appreciate how professional & timely their technicians are. My former landlord used Ideal when I lived in her condo and was very impressed. A few years ago I used them to install a new system and not only do they do a fantastic job, they also regularly remind me about maintenance and advise me of potential issues to ensure I always stay cool. Great decision for my home. Highly recommend.
RosannaRosanna
00:50 30 Aug 24
Ideal conditions is a reputable a/c company. I had them fully replace my unit in my condo in 2017 and use their service contract. The contract followed when I bought my house. I’ve had a few service calls with an older unit and since I had a contract I got a discount if I need repairs or my service call was free if it was after hours. Russell and then Ronald had serviced my unit in my house for me; both are very professional and very thorough with my unit. Loren is always very friendly and professional when I call to make an appointment. Everyone I have encountered with Ideal Conditions throughout the years have been very professional and I will continue to use them for my a/c maintenance.
Michelle S.Michelle S.
01:44 06 Jul 24
We have experienced the best service from Ideal Conditions over any other air conditioner service company we have worked with! We have been loyal customers for years because of their professionalism, knowledge and quick responsiveness. I say they because I am referring to multiple people that I have interacted with over the years. Our previous unit lived its life and needed to be replaced. We had the new one installed by this company. It has been working great for years. The builder of the house made the access point to the attic very inconvenient in a closet. They built a much better access spot & it is works much better! We recommended Ideal Conditions when my parents-in-law needed a new unit & they have been loyal customers for years too!
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